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M
Mary Sluka
Reviewed on 06 August 2019

Hangzhou Private Tour provides an outstanding service for the cost. They were not only very good at working with us to develop a personalized itinerary, but were also extremely professional and flexible in making significant changes on the tour. I was worried whether this would be like all the other tours I had where the tour guide would talk at us for the whole day and drag us to touristy sites with expensive souvenirs. Yet Hangzhou Private Tour Company has completely changed my view, and for that reason I have decided to write my first ever review.

When on tour, our tour guide Bonnie was always very observant and patient and made sure we had a rest when my dad would get tired or would only point out the crucial and important highlights when she saw that our attention was drifting. I was very impressed by her caring nature and her constant positive energy which made her passion as a tour guide shine through and made our trip even more enjoyable. Boonie is outgoing, welcoming, courteous, engaging, quite knowlegeable and very patient. I was very impressed by her English skills; how hard it is to learn another language so well. And her knowledge of hangzhou was very good, and helpful.

We had a wonderful trip and thanks for the exceptional service at all times from start to finish. We will definitely visit Hangzhou again and it would be our great pleasure to use the service of Hangzhou Private Tour during our visit.

Reviewed to: Private Two Days Hangzhou Highlights Tour - Soul of Hangzhou with Optional Impression Westlake Show

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